- Client: AXA
- Category: Corporate Video
- Date: July 18, 2023
We are delighted to present our latest corporate video, “AXA 2022 Individual Insurance Claims Overview,” created by our company exclusively for AXA. This informative video provides a comprehensive overview of AXA’s individual insurance claims services, highlighting the company’s dedication to delivering exceptional coverage and support.
In this video, we proudly showcase AXA’s outstanding performance, with over 60,000 claims cases approved. This impressive number reflects AXA’s commitment to efficiently processing claims and providing timely assistance to policyholders in their time of need.
Furthermore, AXA’s total claims have exceeded 1.7 billion HKD, a testament to the company’s financial strength and ability to fulfill its promise of comprehensive coverage. This substantial figure demonstrates AXA’s commitment to meeting the financial needs of policyholders and providing them with peace of mind.
The video also highlights the average medical claims, which have seen a 7% rise from 2021 to 2022. This statistic emphasizes AXA’s understanding of the evolving healthcare landscape and its continuous efforts to adapt and cater to the changing needs of individuals seeking medical coverage.
Additionally, viewers will gain insights into the top 5 illnesses for medical claims, providing valuable information on the most common health conditions for which policyholders seek coverage. This data showcases AXA’s expertise in addressing prevalent health concerns and providing tailored coverage to meet the specific needs of individuals.
Moreover, the video presents the percentage of total critical illness claims cases in different age groups. This information offers a comprehensive view of how critical illnesses impact individuals across various life stages, demonstrating AXA’s commitment to providing coverage and support that align with the unique needs of policyholders at different ages.
Lastly, the video highlights AXA’s cashless service, which enables policyholders to access medical treatment without the need for upfront payments. This feature exemplifies AXA’s commitment to convenience and seamless customer experiences.
Join us on this informative journey as we explore AXA’s Individual Insurance Claims Overview, showcasing the company’s exceptional performance, personalized service, and commitment to providing comprehensive coverage and support to policyholders.

Client Website:
https://www.axa.com.hk/en